Professional Standards Process
A matter is referred to the Professional Standards Committee Chair/Vice-Chair by Complaints Counsel as the result of a complaint or by meeting the requirements of the Practice Review Program. The majority of complaints referred to the Professional Standards Committee have poor file and office management at the root of the problem. The primary function of the Professional Standards Committee is to ensure that the standards of competency are upheld. This is not a disciplinary function, but rather educational and supportive, to ensure that lawyers bring adequate skills and knowledge to the practice of law.
Upon review of the matter, the Chair/Vice-Chair may recommend one of the following course of action:
That the matter be referred to the Discipline Committee;
That the matter be referred to a Professional Standards Investigation Committee;
That a law office management review of the lawyer's practice be conducted;
That no further action should be taken with respect to the matter.
If an Investigation Committee is appointed and/or a law office management review is conducted, the Investigation Committee will investigate the complaint to determine if it is well-founded. If the complaint is well-founded and has resulted from practice management issues, the Investigation Committee will make recommendations to improve the lawyer's practice and work with the lawyer to implement these recommendations.