9.1 – Introduction and Objectives

9.2 – Regulatory Requirements

9.3 – Preparing for Emergencies

9.4 – Preparation and Prevention: Where to Start?

9.5 – Response: Preparations, Processes, and Procedures

9.6 – Resuming Practice

9.7 – Recovery

9.8 – Technology Issues

9.9 – Knowledge Management and Continuity

9.10 – Insurance

9.11 – Your Coverage and Succession Plan

9.12 – End of Lesson