CPD 356 – Communication Breakdown: It’s Always the Same (But It’s Avoidable)

Recorded 2023-05-02
Qualifies for 1.0 CPD Hour, all of which qualify for Ethics.

A high percentage of malpractice practice claims and practice management problems are caused by communication breakdowns. Communication problems create dissatisfied clients, decrease productivity, cause conflict internally and externally. The growing number of communication channels only compounds the problem. We’ll explain technologies and techniques that will help you improve communication, lower your stress, improve your service, generate happier clients, and lower your malpractice risk.

Presenter: Barron Henley, Esq., Affinity Consulting.