Our previous Complaint Form has been in use for many years. After both an internal review and a review of the complaint intake formats of other jurisdictions, a decision was made to simplify the information requested from complainants when they complete the form. The goal is to assist and encourage complainants to provide clear and concise descriptions of their concerns, and reduce confusion by removing technical terms that may not be fully understood by members of the general public (i.e.: “conflict of interest”). As well, the form is intended to encourage complainants to provide all relevant information and supporting documentation during their initial contact with the Law Society and to reduce the resources needed to obtain a “full picture” before forwarding the complaint to the member for a response. For more information, visit our website.