office management, client management, practice management, accounting, fraud prevention, security, cybersecurity, information management, confidentiality, privacy, law society requirements, legal services
Qualifies for 13 CPD minutes, all of which qualify for Ethics. Storing data indefinitely feels like an asset for a knowledge-based profession like law – yet it creates serious liability and risk. Learn why in this episode.
Qualifies for 10 CPD minutes, all of which qualify for Ethics. Fighter pilots and surgeons often implement Reflective Practice to minimize stress and avoid future mistakes. Legal professionals can employ a similar technique in just a few minutes. Learn how in this episode.
Qualifies for 11 CPD minutes, all of which qualify for Ethics. Liability insurance can extend beyond a practitioner's departure from the profession, but there are limits. Learn about claims-based and occurrence-based policies, and how to ensure coverage continues for as long as necessary.
Qualifies for 9 CPD minutes, all of which qualify for Ethics. While the cloud has taken over data storage in many offices, storing information on premises provides benefits. Learn about the advantages, and how to maximize safety.
Qualifies for 11 CPD minutes, all of which qualify for Ethics. Permission requests on devices occur so often that access is often granted without thinking. Those prompts are there for a reason. In this episode, learn why permission requests happen and why they are important to maintain security.
Qualifies for 11 CPD minutes, all of which qualify for Ethics. Agentic AI - where AI agents can perform tasks with little or no supervision - promises big productivity gains for legal professionals. But there are significant risks to think about first.
Qualifies for 10 CPD minutes, all of which qualify for Ethics. A core element of responsible AI use is informing clients when and how it is used. This episode looks at how to incorporate language into an engagement agreement to strengthen transparency.
Qualifies for 9 CPD minutes, all of which qualify for Ethics. Ransomware continues to be a high risk for legal professionals, but immediate actions can make a huge difference. Learn what to do when a breach occurs and steps to take now to minimize damage.
Qualifies for 11 CPD minutes, all of which qualify for Ethics. Artificial Intelligence (AI) tools mean that distinguishing between real and fake materials is no longer automatic. This episode provides some signs to help spot fictitious information, video and audio.
Qualifies for 10 CPD minutes, all of which qualify for Ethics. Accessibility is often framed as helping those with disabilities, but it can increase comprehension and organization for everyone. Learn how in this episode.
Qualifies for 10 CPD minutes, all of which qualify for Ethics. Being on call 24/7 feels productive but often leads to burnout and other mental distress. This episode provides tips to intentionally and effectively disconnect from work.
Qualifies for 12 CPD minutes, all of which qualify for Ethics. Although it still requires careful attention, generative AI can be a valuable support for legal services. It depends on good prompts. This episode looks at tips to improve results.
Qualifies for 11 CPD minutes, all of which qualify for Ethics. Finding documents and information is a core legal skill, so common that it can be taken for granted. Learn about some easy changes to actions and process which can enhance digital searches.
Qualifies for 11 CPD minutes, all of which qualify for Ethics. Mistakes are not always a personal failing as sometimes they reflect bad processes. Learn how creating or improving systems can minimize errors and help with risk management.
Qualifies for 13 CPD minutes, all of which qualify for Ethics. There are still no cases on the duty of technological competence in the Codes of Professional Conduct (Lawyers and Limited Licensees), but understanding the potential scope is important. This episode examines some elements that may be significant.
Qualifies for 11 CPD minutes, all of which qualify for Ethics. While missed limitation dates sometimes result from forgetfulness, incomplete office systems can have a bigger impact. This episode features tips to minimize the risk of missing important deadlines.
Qualifies for 10 CPD minutes, all of which qualify for Ethics. Episode 220 reviewed some indicators of burnout. This episode examines steps practitioners can apply to help manage this condition.
Qualifies for 12 CPD minutes, all of which qualify for Ethics. Practitioners sometimes joke about it, but accidents and illnesses can threaten a practice. This episode reviews how to start building a succession binder to prepare for the worst-case scenario.
Qualifies for 7 CPD minutes, all of which qualify for Ethics. A typesetting technique might seem like an odd cybersecurity risk, but evil kerning has entered the fray. Learn about this new attack method, as well as why effective kerning helps document readability.
Qualifies for 13 CPD minutes, all of which qualify for Ethics. Artificial Intelligence tools can eliminate traditional ethical screens or confidentiality protections, as an Ontario hospital learned in 2024. Find out how the breach occurred and why legal practitioners should take note.
Qualifies for 12 CPD minutes, all of which qualify for Ethics. The mandatory insurance for Saskatchewan legal practitioners includes cyber-incident coverage, but some measures are required to attain protection. Learn the steps needed to ensure insurance is available when needed.
Qualifies for 11 CPD minutes, all of which qualify for Ethics. A poor online review encourages an immediate response that might be impulsive and conflict with professional ethics. Here are some elements to consider and include when responding.
Qualifies for 12 CPD minutes, all of which qualify for Ethics. Many legal professionals incorrectly fear they are only a mistake away from being discovered as a fraud. This episode looks at imposter syndrome and how to combat it.
Qualifies for 8 CPD minutes, all of which qualify for Ethics. Passwords are annoying, but necessary. Learn how discarding several myths about passwords can make things a little less irritating.
Qualifies for 10 CPD minutes, all of which qualify for Ethics. Phishing incidents are well known, but improved forms of the cyberattack are multiplying. Learn about how hackers leverage these new techniques and how to combat them.
Qualifies for 10 CPD minutes, all of which qualify for Ethics. Legal professionals work hard, but breaks are necessary for peak performance. This episode illustrates how to include brief pauses in a day to produce cognitive and health benefits.
Qualifies for 9 CPD minutes, all of which qualify for Ethics. Evaluating employees and other workers is critical, but too many appraisals are done poorly or not at all. This episode highlights how to replace the standard annual assessment with something that works better for everyone.
Qualifies for 12 CPD minutes, all of which qualify for Ethics. Email remains the backbone of business communication, but it can take over a workday without intentional processes. A mindful approach to email handling can alleviate stress and generate more efficient sharing of information with clients and colleagues.
Qualifies for 8 CPD minutes, all of which qualify for Ethics. Complaints filed against a practitioner, whether legitimate or not, are never pleasant to deal with. This episode reviews tips from a recent Law Society of Saskatchewan webinar that can help minimize the risk of facing a complaint.
Qualifies for 12 CPD minutes, all of which qualify for Ethics. In a panic situation, such as a cyberattack, the most serious mistakes are often made within the first 10 minutes. Learn how preparation, in the form of a tabletop exercise, can help minimize the damage.
Qualifies for 9 CPD minutes, all of which qualify for Ethics. Online collaboration and sharing materials with clients and others have never been more common, but it takes care to protect information. Learn about popular sharing methods and understand which method is better in specific circumstances.
Qualifies for 9 CPD minutes, all of which qualify for Ethics. Legal professionals are used to working with precedent documents, but simply changing details in existing materials can create confidentiality risks. Here is how to employ templates to save time safely.
Qualifies for 12 CPD minutes, all of which qualify for Ethics. Onboarding a new client may seem routine, but a poorly designed process can negatively impact almost all later stages of a file. Learn how to build an effective procedure and avoid common mistakes.
Qualifies for 11 CPD minutes, all of which qualify for Ethics. While modern computers allow different access levels, most users have full administrator access. This episode examines why that can be a security risk, and how to set up a computer for safer, limited rights.
Qualifies for 12 CPD minutes, all of which qualify for Ethics. Making a mistake on a file can endanger the client relationship or, surprisingly, strengthen it if handled properly. This episode provides lessons from a famous hotel chain on effectively recovering from errors.
Qualifies for 8 CPD minutes, all of which qualify for Ethics. Saskatchewan's Privacy Commissioner recently reported on a privacy breach where clients' personal information was disclosed through a social media photo. This episode reviews traps to watch for when using video conferencing and other online activities.
Qualifies for 8 CPD minutes, all of which qualify for Ethics. All software contains bugs, so updates and patches are a necessity. Learn why these updates are important and how to install them without creating more problems.
Qualifies for 10 CPD minutes, all of which qualify for Ethics. The Mindful Business Charter (MBC) is an initiative designed to help alleviate stress in the legal profession while promoting effective client service. Learn how the MBC's principles leverage cooperation between legal providers and customers.
Qualifies for 8 CPD minutes, all of which qualify for Ethics. The price for "free" software is often information disclosure, which could include confidential client data. This episode highlights several common terms imposed by software products that can create issues for legal practitioners.
Qualifies for 7 CPD minutes, all of which qualify for Ethics. Recording conversations in Canada is restricted, but the Code of Professional Conduct adds another rule for lawyers. This episode examines that provision and its implications for practitioners.