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The Five-Minute Post-Mortem - Episode 238
09:45
The Five-Minute Post-Mortem – Episode 238
Qualifies for 10 CPD minutes, all of which qualify for Ethics. Fighter pilots and surgeons often implement Reflective Practice to minimize stress and avoid future mistakes. Legal professionals can employ a similar technique in just a few minutes. Learn how in this episode.
Enhancing Artificial Intelligence (AI) Results Through Context - Episode 237
08:35
Enhancing Artificial Intelligence (AI) Results Through Context – Episode 237
Qualifies for 9 CPD minutes, all of which qualify for Ethics. Ordinary prompting works fine with generative AI tools. This episode reviews AI context engineering to help get the best results in line with specific needs.
Extending Insurance After Departure - Episode 236
10:06
Extending Insurance After Departure – Episode 236
Qualifies for 11 CPD minutes, all of which qualify for Ethics. Liability insurance can extend beyond a practitioner's departure from the profession, but there are limits. Learn about claims-based and occurrence-based policies, and how to ensure coverage continues for as long as necessary.
Artificial Intelligence (AI) Retainer Clauses - Episode 232
09:38
Artificial Intelligence (AI) Retainer Clauses – Episode 232
Qualifies for 10 CPD minutes, all of which qualify for Ethics. A core element of responsible AI use is informing clients when and how it is used. This episode looks at how to incorporate language into an engagement agreement to strengthen transparency.
Improving Digital Accessibility - Episode 229
09:49
Improving Digital Accessibility – Episode 229
Qualifies for 10 CPD minutes, all of which qualify for Ethics. Accessibility is often framed as helping those with disabilities, but it can increase comprehension and organization for everyone. Learn how in this episode.
Disconnecting - Episode 228
09:09
Disconnecting – Episode 228
Qualifies for 10 CPD minutes, all of which qualify for Ethics. Being on call 24/7 feels productive but often leads to burnout and other mental distress. This episode provides tips to intentionally and effectively disconnect from work.
Better Artificial Intelligence (AI) Prompting - Episode 227
11:37
Better Artificial Intelligence (AI) Prompting – Episode 227
Qualifies for 12 CPD minutes, all of which qualify for Ethics. Although it still requires careful attention, generative AI can be a valuable support for legal services. It depends on good prompts. This episode looks at tips to improve results.
Using Search Effectively in Digital Files - Episode 226
10:49
Using Search Effectively in Digital Files – Episode 226
Qualifies for 11 CPD minutes, all of which qualify for Ethics. Finding documents and information is a core legal skill, so common that it can be taken for granted. Learn about some easy changes to actions and process which can enhance digital searches.
Reducing Errors through Systems - Episode 225
10:07
Reducing Errors through Systems – Episode 225
Qualifies for 11 CPD minutes, all of which qualify for Ethics. Mistakes are not always a personal failing as sometimes they reflect bad processes. Learn how creating or improving systems can minimize errors and help with risk management.
Avoiding Limitation Date Failures - Episode 223
10:15
Avoiding Limitation Date Failures – Episode 223
Qualifies for 11 CPD minutes, all of which qualify for Ethics. While missed limitation dates sometimes result from forgetfulness, incomplete office systems can have a bigger impact. This episode features tips to minimize the risk of missing important deadlines.
Doing Supervision Right - Episode 222
10:02
Doing Supervision Right – Episode 222
Qualifies for 10 CPD minutes, all of which qualify for Ethics. Efficient practice usually depends on delegating tasks, but simply handing off work is not enough. Supervision is an investment in risk management and effectiveness. This episode features tips to maximize oversight.
Caring for Burnout - Episode 221
09:15
Caring for Burnout – Episode 221
Qualifies for 10 CPD minutes, all of which qualify for Ethics. Episode 220 reviewed some indicators of burnout. This episode examines steps practitioners can apply to help manage this condition. 
Recognizing Burnout - Episode 220
10:41
Recognizing Burnout – Episode 220
Qualifies for 11 CPD minutes. All practitioners experience stress from time to time, but burnout is something else entirely. Learn how to recognize the signs of this chronic and serious condition.
The Dark Joke Behind a Critical Practice Issue - Episode 219
11:46
The Dark Joke Behind a Critical Practice Issue – Episode 219
Qualifies for 12 CPD minutes, all of which qualify for Ethics. Practitioners sometimes joke about it, but accidents and illnesses can threaten a practice. This episode reviews how to start building a succession binder to prepare for the worst-case scenario.
The Deep Reach of Artificial Intelligence - Episode 217
12:27
The Deep Reach of Artificial Intelligence – Episode 217
Qualifies for 13 CPD minutes, all of which qualify for Ethics. Artificial Intelligence tools can eliminate traditional ethical screens or confidentiality protections, as an Ontario hospital learned in 2024. Find out how the breach occurred and why legal practitioners should take note. 
Cyber Insurance Obligations - Episode 216
11:50
Cyber Insurance Obligations – Episode 216
Qualifies for 12 CPD minutes, all of which qualify for Ethics. The mandatory insurance for Saskatchewan legal practitioners includes cyber-incident coverage, but some measures are required to attain protection. Learn the steps needed to ensure insurance is available when needed.
Dealing With One Star Reviews - Episode 215
10:28
Dealing With One Star Reviews – Episode 215
Qualifies for 11 CPD minutes, all of which qualify for Ethics. A poor online review encourages an immediate response that might be impulsive and conflict with professional ethics. Here are some elements to consider and include when responding. 
Overcoming Imposter Syndrome - Episode 213
11:42
Overcoming Imposter Syndrome – Episode 213
Qualifies for 12 CPD minutes, all of which qualify for Ethics. Many legal professionals incorrectly fear they are only a mistake away from being discovered as a fraud. This episode looks at imposter syndrome and how to combat it.
Beyond Phishing - Episode 211
09:20
Beyond Phishing – Episode 211
Qualifies for 10 CPD minutes, all of which qualify for Ethics. Phishing incidents are well known, but improved forms of the cyberattack are multiplying. Learn about how hackers leverage these new techniques and how to combat them. 
Doing Performance Appraisals Right - Episode 209
08:08
Doing Performance Appraisals Right – Episode 209
Qualifies for 9 CPD minutes, all of which qualify for Ethics. Evaluating employees and other workers is critical, but too many appraisals are done poorly or not at all. This episode highlights how to replace the standard annual assessment with something that works better for everyone. 
The Mindful Inbox - Episode 208
11:04
The Mindful Inbox – Episode 208
Qualifies for 12 CPD minutes, all of which qualify for Ethics. Email remains the backbone of business communication, but it can take over a workday without intentional processes. A mindful approach to email handling can alleviate stress and generate more efficient sharing of information with clients and colleagues.  
Staying Out of Hot Water - Episode 207
08:00
Staying Out of Hot Water – Episode 207
Qualifies for 8 CPD minutes, all of which qualify for Ethics. Complaints filed against a practitioner, whether legitimate or not, are never pleasant to deal with. This episode reviews tips from a recent Law Society of Saskatchewan webinar that can help minimize the risk of facing a complaint. 
What is a Tabletop Exercise? - Episode 206
11:44
What is a Tabletop Exercise? – Episode 206
Qualifies for 12 CPD minutes, all of which qualify for Ethics.  In a panic situation, such as a cyberattack, the most serious mistakes are often made within the first 10 minutes. Learn how preparation, in the form of a tabletop exercise, can help minimize the damage. 
Avoiding Poor Client Intake - Episode 203
12:00
Avoiding Poor Client Intake – Episode 203
Qualifies for 12 CPD minutes, all of which qualify for Ethics. Onboarding a new client may seem routine, but a poorly designed process can negatively impact almost all later stages of a file. Learn how to build an effective procedure and avoid common mistakes.
Networking: A Core Legal Skill - Episode 202
10:01
Networking: A Core Legal Skill – Episode 202
Qualifies for 11 CPD minutes.  Many consider networking solely a tool for marketing legal services, but it also serves other purposes. Learn about these purposes, and how to improve networking skills. 
Building Service Recovery into Legal Services - Episode 200
11:03
Building Service Recovery into Legal Services – Episode 200
Qualifies for 12 CPD minutes, all of which qualify for Ethics. Making a mistake on a file can endanger the client relationship or, surprisingly, strengthen it if handled properly. This episode provides lessons from a famous hotel chain on effectively recovering from errors.
What is in Your Background? - Episode 199
07:46
What is in Your Background? – Episode 199
Qualifies for 8 CPD minutes, all of which qualify for Ethics. Saskatchewan's Privacy Commissioner recently reported on a privacy breach where clients' personal information was disclosed through a social media photo. This episode reviews traps to watch for when using video conferencing and other online activities.
The Mindful Business Charter - Episode 197
09:48
The Mindful Business Charter – Episode 197
Qualifies for 10 CPD minutes, all of which qualify for Ethics. The Mindful Business Charter (MBC) is an initiative designed to help alleviate stress in the legal profession while promoting effective client service. Learn how the MBC's principles leverage cooperation between legal providers and customers.
Recording Restrictions - Episode 195
06:44
Recording Restrictions – Episode 195
Qualifies for 7 CPD minutes, all of which qualify for Ethics. Recording conversations in Canada is restricted, but the Code of Professional Conduct adds another rule for lawyers. This episode examines that provision and its implications for practitioners.
Preventing and Managing Burnout - Episode 193
09:22
Preventing and Managing Burnout – Episode 193
Qualifies for 10 CPD minutes, all of which qualify for Ethics. Burnout can be a risk in a high-pressure profession like law. This episode looks at strategies to prevent and remedy burnout.
Managing Mistakes - Episode 186
07:52
Managing Mistakes – Episode 186
Qualifies for 8 CPD minutes, all of which qualify for Ethics. Legal professionals are held to a high standard of competence, but mistakes inevitably occur. This episode reviews how practitioners and offices can make plans and handle errors effectively.
Process Management Part 3 - Tools - Episode 182
06:57
Process Management Part 3 – Tools – Episode 182
Qualifies for 7 CPD minutes, all of which qualify for Ethics. The last two Bite Size episodes examined the advantages of process management when delivering legal services. This conclusion to the series highlights some software and services to help adopt those routines.
Process Management Part 2 - Checklists - Episode 181
11:39
Process Management Part 2 – Checklists – Episode 181
Qualifies for 12 CPD minutes, all of which qualify for Ethics. Last week's episode examined how process management can help deliver high quality legal work. The second episode in the series looks at how processes can be easily managed through checklists.
Process Management Part 1 - Introduction - Episode 180
09:38
Process Management Part 1 – Introduction – Episode 180
Qualifies for 10 CPD minutes, all of which qualify for Ethics. Process management sounds complicated, but it can be as simple as a checklist. This episode looks at ways legal professionals can benefit by systemizing their tasks.
Staying in Your Lane - Episode 179
07:57
Staying in Your Lane – Episode 179
Qualifies for 8 CPD minutes, all of which qualify for Ethics. Many negligence and discipline cases arise because the practitioner went outside their areas of competency. Reviewing the Code of Professional Conduct's requirements can help overcome temptations to exceed one's capabilities.
Self Care Basics - Episode 173
08:17
Self Care Basics – Episode 173
Qualifies for 9 CPD minutes. Although some mental health conditions require clinical help, there are many things one can practice to improve the state of their mind. This conclusion to the Bite Size mental health series examines small but effective steps everyone can try.
Mental Wellness Resources - Episode 167
05:34
Mental Wellness Resources – Episode 167
Qualifies for 6 CPD minutes. While dealing with mental health issues can be difficult, there are plenty of group and individual resources currently accessible. This instalment of the Bite Size mental wellness series looks at a few of the options available.
Helping Others with Mental Wellness - Episode 166
06:49
Helping Others with Mental Wellness – Episode 166
Qualifies for 7 CPD minutes. Mental health issues can rarely be solved alone, so everyone can be an important player in offering help to others. The Bite Size CPD series on mental wellness continues with a look at how to assist those who are struggling.
Recognizing Mental Health Issues - Episode 163
07:16
Recognizing Mental Health Issues – Episode 163
Qualifies for 8 CPD minutes. While not always obvious, there are signals that can indicate you or someone else is struggling with a wellness issue. This instalment in the continuing series on mental health discusses things to watch for.
Training Beyond Articling - Episode 160
08:03
Training Beyond Articling – Episode 160
Qualifies for 9 CPD minutes, all of which qualify for Ethics. While articling is a necessary part of legal training, it is not enough by itself. High performance offices recognize the value of mentoring and sponsoring. This episode looks at the differences and why they are so important.
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